Frequently Asked Questions
Everything you need to know about our premium metal hardware and shipping.
What materials do you use for your products?
At Metal Zenith, we specialize in high-grade stainless steel, industrial-strength aluminum, and architectural-grade brass to ensure maximum durability and a premium finish.
How long does shipping typically take?
Orders are processed within 2 business days. Standard domestic shipping usually takes 5-7 business days, while expedited options are available at checkout.
Do you offer custom fabrication or sizing?
Currently, we offer the sizes and specifications listed on our product pages. However, for bulk commercial orders, please contact our support team to discuss custom requirements.
What is your return policy?
We offer a 30-day return policy on all standard items in their original packaging. Please note that used or custom-cut materials may not be eligible for a full refund.
How can I track my order?
Once your order ships, you will receive an automated email containing your tracking number and a link to the carrier’s website to monitor your delivery status.
Are your products rust-resistant?
Yes, our stainless steel and treated aluminum products are engineered to resist corrosion and rust, making them suitable for both indoor and outdoor applications.